FINANCE INFORMATION

UDC Finance Related Information

Standard fees and charges applicable to Consumer Contracts
https://www.udc.co.nz/tp/download/592210/a7f85df28bb104d33f98375df81ab6eb/20152104004.doc

Standard Contracts / Terms and Conditions
Credit Sale Agreements:
https://www.udc.co.nz/tp/download/592206/519ccfb99be762fe5d7c4f0d964888f3/20152104001.pdf

Terms and Conditions:
https://www.udc.co.nz/tp/download/591259/0ab63058809fb031bde54a0cb7f4789f/terms_and_conditions.pdf

Term Loan and Security Agreement (if applicable):
https://www.udc.co.nz/tp/download/592211/5052d5954a543beb209b69fc896fee28/20152104005.pdf https://www.udc.co.nz/tp/download/592213/c57d61b28a244f6424175c0a78215446/20152104007.pdf

General Information
What should I do if I change my address?
https://www.udc.co.nz/borrowing/customer_service/faqs

What should I do if I have a complaint?
What dispute resolution schemes does UDC belong to and how can I access them?
https://www.udc.co.nz/borrowing/customer_service/complaints

As a borrower, how can I apply for unforeseen hardship relief?
What happens if I default under my agreement including, if relevant, repossession?
https://www.udc.co.nz/borrowing/customer_service/hardship